Frequently Asked Questions

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Application Process

We’re lender-finding specialists who can make finding lenders easier. Applying with us takes just a few minutes, and means that, if you meet our basic criteria below we can get to work on trying to find you a lender who may be able to help you out.

There are just a few basic requirements that must be met before you apply through Jacaranda Finance NZ. You must:

  • Be 18 years of age
  • Have online access to a bank account showing a minimum of 90 days (3 months) income
  • Have a mobile number
  • Have an email address

The rest we sort out during the application process. We can’t make any guarantees based on the information you may provide to us on the phone or via an enquiry form, so the easiest way to know is to apply online. Click here to get started.

No, we can only accept applications online. Click here to get started. We’ve made our applications process as quick and easy as possible.

Yes, you can apply if you receive government benefits. All credit providers must conduct an assessment to ensure that what they’re offering you is affordable and suitable.

Since we only handle the initial application we will only need you to submit your bank statements. You might need to supply your loan provider with copies of pay slips or other bills, for example, if they need to verify further information. They’ll be looking to confirm both your identity and your personal circumstances. The requirements may differ from lender to lender so, whilst you could get these sorts of documents ready while you’re waiting, you may want to check with the lender you’re paired with to see exactly what they need.

Your lender will likely do a quick employment check, but don’t worry. Lenders employ well-trained operators who would never disclose any personal information about you or your application to your employer.

Applications can be submitted any time via our website. If you apply outside of business hours, you may be contacted the next business day.

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Fees & Repayments

If you don’t make a repayment, a fee may be added to the balance of your loan. Make sure these fees are outlined in your contract and that you know exactly what these fees are at the outset. If you think there’s a chance that you’ll miss a repayment, or if you’re going to be paid late at all during your repayment period, make sure you let your lender know so you can try to come to an understanding.

It’s important to pay back your personal loan on time so that you don’t incur extra costs or have any defaults added to your credit record! If your loan is approved, ask your lender to help you set up a direct debit schedule in line with your income – the amount you need to repay and when you receive your income are important here.

If you stop making your repayments, you run the risk of having your default listed on your credit file which, as you know, could have a severe effect on your credit history and stay there for up to 5 years. Your account could be passed on to an external debt collection agency – a final step for lenders. If your circumstances suddenly change, contact your lender to find out if you could apply for Financial Hardship.

Small Amount Credit Contract (loans from $300 to $2000), costs are:
  • Flat monthly fee: 4-12% of loan principal.
  • A direct debit dishonor fee if you miss a repayment.
A medium amount secured loan, $2,001 – $4,600:

The costs of a medium amount secured loan are going to be a little different. You can expect something like the following:

  • An establishment fee of $400
  • An interest rate of 48%* per annum. Keep in mind that the more you pay off your loan, the less interest you will be charged. This is called reducing interest.
  • A direct debit dishonour fee if you miss a repayment

*Comparison rate of 67.41% per annum. This comparison rate is based on a medium amount secured loan and may not include all fees and charges. Different terms, fees or other loan amounts may result in a different comparison rate.

A large amount secured loan, $5000:

The costs of a large amount credit contract are also a little different. You can expect something like the following:

  • An interest rate of 21.24%* per annum. Keep in mind that the more you pay off your loan, the less interest you will be charged. This is called reducing interest.

*The maximum comparison rate for interest is 48% per annum. This comparison rate is based on a large amount secured loan and may not include all fees and charges. Different terms, fees or other loan amounts may result in a different comparison rate

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How much does it cost?

Connecting Money Lenders With Loan Applications

Examples of what loans might cost.

Personal Loans

Loan Amount

Minimum
$300


Maximum
$10,000

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Terms

Minimum
12 Months


Maximum
24 Months

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Example

Interest Rate between 1.5% and 20% per month.

$2,500 repaid over 13 months would have 56 weekly repayments of $75.05. Total interest $1702.80. Total amount repayable $4,202.80. This example is based on a monthly interest rate of 9% and an AIR of 108%. WARNING: This is a repayment estimate only. Your lender will determine the exact fees, terms and loan amounts available for you, which may alter your repayments. Annualised Interest Rates (AIR) could be as high as 620.5% depending on your personal situation.

Note, your lender may offer you different terms, fees or loan amounts based on your individual circumstances, needs and their own lending criteria. Please check your contract before signing.

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Need help?

Applying for a loan is 100% online & easy. It's possible for us to connect you with a money lender that can provide same day finance. Our friendly team at Jacaranda is more than happy to answer any questions you may have.